Frequently asked

Questions, answered.

The short version of how ScribistIQ works. If we missed yours, ask support. For plan prices and what a credit buys, see pricing.

Getting started

How does ScribistIQ work?

Pick a generator (Fast, Pro, or Ultra Max), give it a title and a few details about what you want, and ScribistIQ writes a full book for you. The result lands in your library where you can read, edit, generate cover art, turn it into an audiobook, or download it for KDP.

What's the difference between Fast, Pro, and Ultra Max?

  • Fast — a finished short book in minutes. Give it a premise and go.
  • Pro — full-length books with control: review and edit the outline before it writes. Included in every paid plan.
  • Ultra Max — our best writing. Chapter-by-chapter with a continuity bible, voice samples, and per-chapter regeneration, up to novel length.

Do I need any AI experience to use this?

No. The forms ask for plain-English inputs. The genre presets pre-fill the rest.

Credits & billing

How do credits work?

Every paid plan comes with an allowance of credits. Each generation deducts credits based on how much it costs us to produce. A Fast book is 50,000 credits and a Pro book is 300,000. Ultra Max is 50,000 for the outline plus 50,000 per chapter, so a 12-chapter novel comes to about 650,000. Your dashboard shows exactly how many you have left.

Do unused credits roll over?

Your plan allowance resets each month — unused allowance doesn’t stack up, so plan around your usage. Credits you buy separately in a Top-Up Pack work differently: those stay on your account until you spend them.

What happens if my card fails?

Your account moves into a paused state until the next charge succeeds. Your books stay safe and you can update your card from billing settings — access resumes immediately once the new charge clears.

Can I cancel anytime?

Yes, from billing settings — and it takes effect immediately: access ends and your remaining plan allowance is cleared, so if you want full use of a period you’ve paid for, cancel at the end of it. Your books stay saved, and any Top-Up Pack credits you purchased are kept frozen on your account and restored in full if you resubscribe.

Refund policy?

All sales are final. We don’t offer refunds — generated content consumes real compute the moment you create it, so we can’t take it back. Try the free preview chapter on every new account before subscribing to see exactly what you’ll get. See the full refund policy.

Generation

What if a generation fails or gets cut off?

Credits are auto-refunded when a generation fails server-side. If you got a partial result and want to retry, the same form input will produce a fresh attempt without losing what you'd typed.

Can I edit chapters after generation?

Yes. Open the book, hit Edit, change anything. There's also an AI assist bar (Rewrite, Shorten, Expand, Continue) that operates on selected text or the end of the chapter.

What's a voice sample?

On Ultra Max you can paste 1–2 paragraphs of writing whose voice you want the AI to match. It mimics rhythm, sentence length, vocabulary level, and narrative distance — not the content. Saved with the book so chapter regenerations stay consistent.

How long does generation take?

Fast: under a minute. Pro: 3–6 minutes. Ultra Max novel: 10–20 minutes. The progress modal shows which chapter is being written and lets you keep working in another tab.

Write Studio

What is the Write Studio?

Where you write with the AI instead of only generating a whole book. Open a book in the Studio and you get the manuscript, a chat pane that has read it, your Story Bible, and a toolbar that acts on whatever you select.

What can it do to my writing?

Two kinds of assist. Fast ones work on a selection — rewrite, expand, shorten, describe — and chat turns count as Fast too. Pro ones are the flagship Continue, which carries the scene on in your book's established voice.

How many assists do I get?

  • Lite100 Pro and 1,000 Fast assists a month
  • Standard300 Pro and 2,000 Fast assists a month
  • Pro1,200 Pro and 8,000 Fast assists a month

Do Studio assists spend my credits?

No. They draw on the monthly Studio allowance above, not your credit balance. On a paid plan that allowance is a hard limit: once it is used up, assists pause until your next billing period rather than quietly spending credits. Generating books, covers and narration still costs credits as normal.

Is the Write Studio on every plan?

It is included with every paid plan, with the allowance above. Free accounts do not have Studio access. See pricing for the per-plan figures.

Cover art & KDP

Can I download covers for KDP?

Yes. From a book's detail page, choose Download cover. We render at 1024×1536 (web), 1600×2400 (KDP eBook), or 1800×2700 (KDP paperback 6×9 at 300 DPI). For print there's also a full front+spine+back paperback wrap — input your final page count for an exact spine width.

Can I edit the title text on the cover?

Yes. Open the cover designer to change title, subtitle, author, blurb, and the typography preset. Re-rendering text is free — only the AI image generation costs credits.

How do I generate the actual image?

From Cover Art. Pick a model and how many variants you want (1–4) and we'll generate them. You can promote any variant to be the active cover.

Audiobooks

Can I make an audiobook?

Yes — from the Audio tool. Pick a voice, generate any chapter you want narrated, and the player auto-plays the whole book in sequence with prev/next, scrubbing, and ±15s skip.

What voices are available?

Six neutral voices from Kokoro: warm/clear/steady/deep across American and British accents. We may add more over time.

Can I download the audio?

Yes. Each narrated chapter can be downloaded as a WAV file from the Audio tool, one chapter at a time, so you can drop it into any editor or podcast workflow.

Sharing & ownership

Who owns the books I generate?

You do. We don't claim rights to your output. You're free to publish, sell, or modify. See the terms for the legal version.

Can I sell the book on Amazon or another store?

Yes. You export the manuscript and a cover, then upload them to whichever store you choose. Our guide to publishing a book written with AI sets out what each store asks you to declare and which files it takes.

Can I publish my book to a public link?

Yes — toggle Share on a book to get a public read page at /b/<slug>. We run a content-safety check on publish so the public site stays clean. You can unpublish any time.

Account & data

How do I export my data?

From account settings choose Export — you'll receive a JSON dump of all your books, chapters, and metadata.

How do I delete my account?

Same place as export. Account deletion is permanent and removes all your books and audio. We may keep some logs for up to 18 months, as described in the privacy policy.

Still stuck?

How do I contact support?

Use the support form and we'll get back within one business day. Include your account email and the book ID if it's about a specific generation.