Frequently asked

Questions, answered.

The short version of how ScribistIQ works. If we missed yours, ask support.

Getting started

How does ScribistIQ work?

Pick a generator (1-Click LITE, 1-Click PRO, or Ultra-Quality), give it a title and a few details about what you want, and ScribistIQ writes a full book for you. The result lands in your library where you can read, edit, generate cover art, turn it into an audiobook, or download it for KDP.

What's the difference between LITE, PRO, and Ultra?

  • LITE — short, single-shot generation. Best for outlines, summaries, or short stories.
  • PRO — outline + full book in one click, with genre and length pickers. Good middle ground.
  • Ultra — sequential, chapter-by-chapter generation with a continuity bible, voice samples, and per-chapter regeneration. Highest quality, longest output.

Do I need any AI experience to use this?

No. The forms ask for plain-English inputs. The genre presets pre-fill the rest.

Credits & billing

How do credits work?

Every paid plan comes with a monthly allowance of credits. Each generation deducts credits based on how much it costs us to produce. A LITE story is around 20k credits, a PRO book around 800k, an Ultra novel around 5M+. Your dashboard shows exactly how many you have left.

Do unused credits roll over?

No. Credits reset each billing period. Plan around your usage — most users land in the right tier within their first two books.

What happens if my card fails?

Your account moves into a paused state until the next charge succeeds. Your books stay safe and you can update your card from billing settings — access resumes immediately once the new charge clears.

Can I cancel anytime?

Yes. Cancel from billing settings; your plan stays active through the end of the current period and then drops. Existing books remain in your library.

Refund policy?

All sales are final. We don’t offer refunds — generated content consumes real compute the moment you create it, so we can’t take it back. Try the free preview chapter on every new account before subscribing to see exactly what you’ll get. See the full refund policy.

Generation

What if a generation fails or gets cut off?

Credits are auto-refunded when a generation fails server-side. If you got a partial result and want to retry, the same form input will produce a fresh attempt without losing what you'd typed.

Can I edit chapters after generation?

Yes. Open the book, hit Edit, change anything. There's also an AI assist bar (Rewrite, Shorten, Expand, Continue) that operates on selected text or the end of the chapter.

What's a voice sample?

On Ultra you can paste 1–2 paragraphs of writing whose voice you want the AI to match. It mimics rhythm, sentence length, vocabulary level, and narrative distance — not the content. Saved with the book so chapter regenerations stay consistent.

How long does generation take?

LITE: under a minute. PRO: 3–6 minutes. Ultra novel: 10–20 minutes. The progress modal shows which chapter is being written and lets you keep working in another tab.

Cover art & KDP

Can I download covers for KDP?

Yes. From a book's detail page, choose Download cover. We render at 1024×1536 (web), 1600×2400 (KDP eBook), or 1800×2700 (KDP paperback 6×9 at 300 DPI). For print there's also a full front+spine+back paperback wrap — input your final page count for an exact spine width.

Can I edit the title text on the cover?

Yes. Open the cover designer to change title, subtitle, author, blurb, and the typography preset. Re-rendering text is free — only the AI image generation costs credits.

How do I generate the actual image?

From Cover Art. Pick a model and how many variants you want (1–4) and we'll generate them. You can promote any variant to be the active cover.

Audiobooks

Can I make an audiobook?

Yes — from the Audio tool. Pick a voice, generate any chapter you want narrated, and the player auto-plays the whole book in sequence with prev/next, scrubbing, and ±15s skip.

What voices are available?

Six neutral voices from Kokoro: warm/clear/steady/deep across American and British accents. We may add more over time.

Can I download the audio?

Each chapter's audio is a public MP3 URL once generated. Right-click the play button to download, or wire it into your podcast tooling directly.

Sharing & ownership

Who owns the books I generate?

You do. We don't claim rights to your output. You're free to publish, sell, or modify. See the terms for the legal version.

Can I publish my book to a public link?

Yes — toggle Share on a book to get a public read page at /b/<slug>. We run a content-safety check on publish so the public site stays clean. You can unpublish any time.

Account & data

How do I export my data?

From account settings choose Export — you'll receive a JSON dump of all your books, chapters, and metadata.

How do I delete my account?

Same place as export. Account deletion is permanent and removes all your books and audio. Active subscriptions cancel automatically. We retain audit logs for 18 months as described in the privacy policy.

Still stuck?

How do I contact support?

Use the support form and we'll get back within one business day. Include your account email and the book ID if it's about a specific generation.